Service terms

Business service summary · Last updated 25 September 2026

FleetTask is supplied to businesses under an Order Form, full SaaS Subscription Terms and Data Processing Agreement. Those documents are provided for review before a paid subscription starts and contain the legal supplier identity, charges, limits, term and liability cap.

The service

FleetTask provides hosted fleet, operations, workshop and business-management software. The customer keeps ownership of its data and controls its users and permissions. FleetTask records and alerts assist competent staff but do not replace legal operator duties, roadworthiness decisions, statutory inspections or professional judgment.

Customer responsibilities

Customers must keep records and account access accurate, promptly remove leavers, protect credentials, use the service lawfully and maintain any original records required by law. Attempts to bypass security, access another organisation, upload malware or overload the service are prohibited.

Security and data

FleetTask uses multi-factor authentication, encrypted secrets, secure sessions, malware scanning, audit records and backups. Personal data entered by a customer is processed under the Data Processing Agreement. No internet service is guaranteed risk-free.

Availability and support

We use reasonable skill and care to operate FleetTask. Planned maintenance is notified where practical. Support is available through the app and at support@fleet-task.com. Third-party integrations depend on their providers.

Ending service

At the end of service, the customer may request a standard export during the contractual exit window. Live data is then deleted or made inaccessible unless law requires retention; protected backup copies expire through the normal backup cycle.

Request the current contract pack from hello@fleet-task.com.